SHIPPING POLICY
At Twenty Three Apparel Co., all products are made to order print-on-demand. We work closely with our production team to ensure orders are delivered as quickly as possible.
Processing & Delivery Time
- Orders are sent into production immediately after payment is received.
- Production takes 2-5 business days, but this can vary depending on product, design, and season.
- Most orders arrive within 5-7 business days after purchase.
- Delivery times may vary based on location, carrier, or other factors beyond our control.
Tracking Your Order
- Once your order ships, you will be able to follow its progress.
Lost or Delayed Packages
- We are not responsible for lost or delayed items once the item has shipped. If your package appears lost, please contact us at info@twentythreeapparelco.com so we can locate your lost item(s).
Incorrect or Damaged Items
- If your order arrives damaged or incorrect, please notify us within 7 days of delivery with photos of the product and your order number so we can make it right.